电通(Dentsu):B2B客户体验新形态报告(英文版)(23页)

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摘要:

SUPERPOWERS2.0TheNewShapeofSuperpoweredB2BCustomerExperiencesForewordWhatayearithasbeen.IfwelookbacktoSeptember2020whenweranourfirstglobalsurvey,DonaldTrumpandJoeBidenwereclashingintheUSpresidentialdebates,theBlackLivesMatterprotestshadsweptacrosstheworld,andtheglobaldeathtollfromCOVID-19hadjustpasse...

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